Über uns

Über uns

Joycontrol is a specialist online shop targeting the German market that deals with high-quality gaming gear. Our philosophy and aim are to offer products which are useful and long-lasting, to take your gaming to the next level.

As a modern online shop, we are able to fall back on purely online channels of sales. This allows us to manage the handling of orders very efficiently and offer our customers unbureaucratic support.

Our Philosophy 

Transparency, quality, and customer satisfaction are our highest goals at Joycontrol. In addition to complete transparency in product presentation, pricing, and guidance, we are happy to assist you with any questions you may have. It goes without saying that quality and safety requirements are met for all products.

Customer Service & Support Need help ? Our team is here for you:  Email: support@joycontrol.net  Phone: +49 1578 1141715 Service Hours: Monday – Friday, 09:00 AM – 06:00 PM (CET) (Excluding public holidays)

Company information

The online shop Joycontrol is operated by MINT ECOMMERCE LLC.

Headquarters (USA):
MINT ECOMMERCE LLC
43 W 23rd St, 2nd Floor
New York, NY 10010-4261, USA

Local Office (Germany):
Joycontrol
Lützowstr. 102-104
10785 Berlin, Germany


Note on the business model

Joycontrol is a pure online mail order business. We do not operate a stationary retail store; it is therefore not possible to collect goods personally on the premises. We deliver your order rapidly and safely to your front door.